Upgrade firmware help needed

Dear Customer Support!

I have already upgraded my firmware to 20.22, but after it i canot reach the mount with pc tool v1.0, only with the older pc tool v0.1. and the motors canot be reached, so something happened during the flashing. my previous version was 20.21. and i bought my mount on 11th october.

Thanks for your help in advance!

Best wishes and happy new year!

David

NOW: with hand controller i can adjust the mount, but with computer it isnt work: the new pc tool not recognize the port and mount, I cannot reach the motor firmware on any route.

Version:

shc version 3.03b 10.sept.2023

firmware onstep 20.22W