P9444 error from WD 20P

Questions
1

Today while imaging the sun, my WD 20P developed a problem and refused to move. When using the Mount Tool I receive error code P9444 in all boxes when reading values from the mount. I tried multiple power cycles of the mount and the PC, but the problem persists.

I also tried the hand controller, but the mount won’t move. It shows as parked, but it is actually pointing east at about a 15-degree elevation.

I’ve sent this information to WarpAstron support and I’m waiting for their response. Meanwhile, has anyone else seen this and, if so, how did you solve it?

–Michael

2

The problem has disappeared. I unplugged all equipment from the computer, removed the counterweight and telescope, then power cycled everything. I was then able to reconnect to the mount and get normal readings from the Mount Tool. The home position was wrong, but I fixed that with the Reset Home button.

After putting the telescope and counterweight back, it works normally. Everything is connected exactly as before, so I have no idea what happened.

–Michael